May 25, 2013

Policies and Procedures

Refund Policy:

Below is the refund policy for all of the products sold on this website:

This policy applies to all products sold by Naturally Better:

  • Returns are accepted for defective products up to 30 days from the date of receipt.
    The product(s) will be replaced with a new one or another product(s) of the same value.
  • No empty bottles or jars will be accepted for refund or replacement.
  • No used jars or bottles will be accepted for refund or replacement unless defective.

No guarantee is made for any other reason for products that have been opened.
We cannot guarantee that a product will be effective for your particular needs, since individual responses will vary and you are responsible for the research needed to decide what you need.

Unopened bottles or jars with the seal unbroken will be accepted for refund or replacement within 30 days of receipt of product under the following conditions:

1.You must call or email us for a return authorization - no products accepted without this.
2. A 10 % restocking fee will be charged on unopened products returned to us.
3. Shipping costs will not be refunded since we shipped the product at your request.

Return the product to Naturally Better at the address below.

Refunds: Please call our office for a return authorization for any products that you need to return
Ask to speak with Ashley or Brit 888-660-8831

Please allow 4 weeks (or 1 billing cycle) for your refund to show up on your credit card.

Return unused product that you have purchased from us within 30 days to:
Naturally Better

7334 S Alton WaySuite 14A

Centennial, CO  80112

Also use this address to mail in orders.

Any products returned to our shipping department will not be refunded as we have no way of knowing about them.
They must be returned to us at the address shown above and require return authorization.

To see all our products and order Please click here to go to our online Catalog.

If you don't find an answer to your questions, please use our Contact Form

You may also email us at

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All information compiled is strictly for educational purposes.  Naturally Better and Radiant Laboratories are not responsible for this information. The FDA has not evaluated these statements. Products and/or statements are not intended to diagnose, treat, cure or prevent disease. Consult with a healthcare professional. Not recommended during pregnancy or lactation. No animal products or by products are used in the manufacturing. No animal testing.

Phone orders: Call 1-888-660-8831 ask for Ashley.

Questions: We are unable to answer any health questions or give advise as to how natural supplements will benefit your health.
If you have questions about ingredients or how to use the products please click on the Information tab for each product.

If you have a question about an order you have placed please call our office during business hours.
Business hours 9 AM to 5 PM MT, Monday through Friday

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